| Issue ID | 1486824 |
| Internal NHTSA # | 11115623 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2010 |
| File date | 03/08/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - for over 2 years, i have attempted to have mercedes benz-honolulu replace the takata airbags as per the recall notices i receive approximately every 6 months from mercedes-benz usa. Each time, i am told that they do not have the parts. Recently, the service department attempted to take the recall notice from me and tell me the recall was expired. Upon further insistence, i was again told that the part is not in and the notices are being sent by mercedes usa as required by federal law but there are no parts. Therefore, they are unable to provide me with an eta because newer vehicles are the priority and at this time they do not know when they will receive the parts to replace the takata airbags. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HONOLULU, HI |
| VIN pattern | WDCGG8HB0AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |